Artificial intelligence (AI) has established itself as a megatrend in recent years and will have a lasting impact on the IT industry. But how can you actually use AI for your company? A customized AI assistant or chatbot opens up fascinating possibilities. It breaks down language barriers, optimizes knowledge management and increases the efficiency of customer communication.
The following “best practice” examples will give you an insight into the diverse potential of chatbots. Please note that this is only a small selection - the possible applications are almost limitless.
A financial services provider implements a chatbot that accesses internal financial reports, market analyses, and customer data.
Managers use the bot to identify trends, create forecasts, and make data-driven strategic decisions. The chatbot can perform complex data analyses, recognize patterns, and generate actionable recommendations that contribute to the development of forward-looking strategies.
An IT service provider uses a ChatBot that accesses Confluence spaces, databases and internal documentation, allowing new employees to use the bot to quickly find answers to frequently asked questions and familiarize themselves more efficiently.
A production company uses a ChatBot that accesses internal knowledge databases and product documentation. Customer service employees can use the bot to respond quickly and accurately to customer enquiries.
A logistics company implements an internal ChatBot that accesses SharePoint data and the transport management software. Employees can quickly retrieve information on deliveries, routes and customer orders without having to navigate through different systems.
Our ChatBot revolutionises how you receive and process information.
‘I don't have enough information to answer your question’. Our ChatBot openly admits when it doesn't know something. This reduces misinformation to a minimum.
Our chatbot not only searches through archive data, but also accesses information that has just been saved. You receive answers that are up to date.
Answers are provided with a source reference. You can see where the information comes from and assess its credibility.
With access authorisations, confidential data such as wages or personnel files remain protected.
It searches information in different languages. Language barriers are a thing of the past.
Our developers are working flat out on a voice-controlled ChatBot for mobile apps. We'll stay tuned!
Our innovative AI solution transforms internal communication with a secure ChatBot. Find out below what features you can expect.
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